The Negotiator Magazine

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“Become a Persuasive Negotiator Through Better Communication”

Lisa Bracken

Together with words, verbal communication involves inflection, emotional association, the perception of your audience, the context of discussion, and the physical accompaniment of your delivery — or body language. In negotiations, communication takes on greater significance as a joint endeavor, so, you’ll want to account for these attributes of communication and create opportunities to share the floor in designing your conversational exchange.

This article illuminates the realm of communication in a way which relates your verbal presentation to your negotiation objectives, and demonstrates eighteen techniques to improve your chances of persuading your opponent through the precise and appropriate use of language as well as other communication skills which are largely absent from the bulk of informal, daily interactions.


Eighteen Keys to Clear Communication

The Negotiation Environment

1)  Prepare and tend an environment of anticipated accord.
 The assumption that you and your opponent’s negotiation will eventually draw to a successful close encourages you to prepare and nurture an advance environment of civility and respect. This produces an atmosphere more conducive to direct communication which aids in achieving a cooperative solution.

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June 2006