"In adversarial management, criticism is a tool for bullying. The affection-based
manager, however, uses constructive criticism — criticism that encourages you to correct the mistake without insulting or offending."
"The key to reaching an agreement in a renegotiation lies in how you handle the situation. Here are four points on how to resolve the issue as quickly and amicably as possible."
"When actually implementing — not just signing — the deal matters, then a lot of the usual debates ... pale in comparison to making sure that the deal you negotiate can actually accomplish what you intend. Otherwise, what's the point?"