"A sincere acknowledgement of the other side's loss or emotional feelings can significantly affect the settlement atmosphere. The complaining party feels respected, and they begin to look for constructive ways to resolve underlying issues."
"The key to reaching an agreement in a renegotiation lies in how you handle the situation. Here are four points on how to resolve the issue as quickly and amicably as possible."
"If you are new to negotiations or still struggling to master the skill, remember these 7 quotes. They are words of wisdom passed down through the years and invariably learnt by the painful lessons of experience."